"ATTENTION": If you do not receive a reply from us within 24 hours on working days, it is possible that you have our reply in the Junk or Spam folders of your email account. Please go to your email server and check these folders. If our message is there, select it and mark it as a secure sender in order to receive our emails in the Inbox. This can occur because your email server detects our messages as if they were Spam or Junk.
If you do not have any reply in any folder, then it is most likely that there has been some form of error in sending the message. Please, send the message again. Thank you.
If you receive a blank email from us, i.e. with no text in it, please let us know to send it back to you. This may rarely occur.
If your email starts with "www." (Eg www.yourname@gmail.com) you will not receive our messages because the "email validity checks" will identify that email as invalid.
Our email is:
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